Your privacy is important to us. This policy explains how divo4d collects, uses, stores, and protects your personal information in compliance with Indonesian data protection standards.
Last Updated: January 2026 | Effective Immediately
All personal data is encrypted with 256-bit SSL technology and stored on secure servers with restricted access and regular security audits.
You have the right to access, correct, delete, or export your personal data at any time by contacting our support team.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with us.
We comply with Indonesian data protection regulations and international privacy standards including responsible data handling practices.
This Privacy Policy describes how divo4d ("we", "us", "our") collects, uses, discloses, stores, and protects personal information obtained from users ("you", "your") of our online gaming platform located at https://divo4d.cam (the "Platform" or "Service").
By creating an account on divo4d or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use our Platform.
This Privacy Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming policy. We are committed to protecting your privacy and handling your personal data responsibly in accordance with Indonesian data protection laws and international best practices.
divo4d acts as the data controller for all personal information collected through the Platform. We determine the purposes and means of processing your personal data. For questions or concerns regarding data protection, please contact us at [email protected].
This Privacy Policy applies to all users of the divo4d Platform, including:
To provide our Services, we collect various types of information from and about our users. The data we collect includes:
When you register for an account or use our Services, you voluntarily provide us with the following personal information:
When you access and use the Platform, we automatically collect certain technical and usage information:
We may receive information about you from third-party service providers, including:
We collect only the personal information that is necessary to provide our Services, comply with legal obligations, and ensure platform security. We do not collect excessive or irrelevant data.
divo4d uses the personal information we collect for the following purposes:
Note: You can opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in emails. Opting out does not affect essential transactional communications.
divo4d does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party service providers and in specific circumstances as described below:
We share personal information with carefully selected third-party service providers who assist us in operating the Platform:
| Service Type | Purpose | Examples |
|---|---|---|
| Payment Processors | Processing deposits and withdrawals | BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay payment gateways |
| KYC Verification | Identity and age verification | Document verification services, biometric authentication providers |
| Game Providers | Delivering casino and slot games | Live casino platforms, slot game aggregators |
| Fraud Prevention | Detecting and preventing fraud | Risk assessment tools, device fingerprinting services |
| Customer Support Tools | Managing support tickets and live chat | Live chat software, helpdesk platforms, WhatsApp Business API |
| Cloud Hosting | Data storage and platform infrastructure | Secure cloud server providers with data centers in Indonesia or Singapore |
| Analytics Services | Usage analysis and performance monitoring | Web analytics platforms (anonymized data only) |
All service providers are contractually obligated to protect your data, use it only for specified purposes, and comply with applicable data protection laws. We conduct due diligence to ensure our partners maintain appropriate security standards.
We may disclose your personal information to government authorities, regulators, or law enforcement agencies when:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email or prominent notice on the Platform of any such change in ownership or control of your personal data.
We may share your personal information with third parties for purposes not covered above if you have given explicit consent. You may withdraw such consent at any time by contacting our support team.
divo4d will never sell your email address, phone number, or other personal information to marketing companies or data brokers. Any promotional communications you receive come directly from us or from service providers acting on our behalf under strict contractual obligations.
divo4d employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
While we implement strong security measures, you also play a critical role in protecting your account:
In the unlikely event of a data breach that affects your personal information, we will notify you promptly via email and/or prominent notice on the Platform. The notification will include details about the nature of the breach, the data affected, steps we have taken to address the issue, and recommended actions you should take to protect yourself.
divo4d retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
After the applicable retention period expires, we securely delete or anonymize your personal data. Deletion methods include:
You may request deletion of your personal data at any time by contacting customer support. However, we may be required to retain certain data to comply with legal obligations (e.g., financial records for 7 years under Indonesian law). In such cases, we will delete all data that is not subject to legal retention requirements and inform you of any data that must be retained and the reason.
Under Indonesian data protection principles and international privacy standards, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. To exercise this right, submit a request via email to [email protected] with the subject line "Data Access Request". We will provide your data in a commonly used electronic format within 30 days.
If any personal information we hold is inaccurate, incomplete, or out of date, you have the right to have it corrected. You can update most information directly in your account settings, or contact customer support for assistance.
You may request deletion of your personal data, subject to legal retention requirements. Note that if we are legally required to retain certain data (e.g., transaction records for AML compliance), we cannot delete it until the retention period expires.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON). You may also request that we transfer your data directly to another service provider where technically feasible.
You may object to certain types of data processing, including:
Where we process your data based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
If you believe your privacy rights have been violated or you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant Indonesian data protection authority or consumer protection agency.
To exercise any of the above rights, contact us at [email protected] with your request and proof of identity (to prevent unauthorized access). We will respond within 30 days and may request additional information to verify your identity before fulfilling the request.
Cookies are small text files stored on your device when you visit the divo4d Platform. They help us recognize your device, remember your preferences, and improve your user experience. We also use similar technologies such as web beacons, pixel tags, and local storage.
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, although this may affect your ability to use certain features of the Platform. To manage cookies:
Note that blocking essential cookies may prevent you from logging in or accessing core features of the Platform.
divo4d reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before taking effect. Your continued use of the Platform after such notice constitutes acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For formal data protection requests (access, deletion, portability), please include your full name, registered email address, and account username (if applicable) to help us verify your identity and process your request efficiently.
At divo4d, your privacy is not just a legal obligation — it's a core value. We are committed to transparency, security, and respect for your personal data. Thank you for trusting us with your information.
If you need clarification on how we handle your personal information or want to exercise your privacy rights, our customer support team is ready to assist you 24/7.